top of page
Enhance Customer Service for Transportation Companies
City of Boca Raton implements BOSSDesk for Efficient Onboarding and Improved Service Deliv
BOSSDesk ITSM: Helpdesk Software for Transport and Logistics
INDUSTRIES /

Enhance Customer Service for Transportation Companies

Help desk or service desk requirements for transit and transportation companies include onboarding and offboarding task automation, easy solutions for managing holidays and schedules, round-robin assignments and typical IT requests such as asset management.

CUSTOMERS

Trusted by Transporation Leaders Worldwide

Learn how innovative companies are using BOSS Solutions.

ALAMEDA-CONTRA COSTA TRANSIT

Alameda-Contra Costa Transit Streamlined Service Management and Improved Employee Experience with BOSSDesk®

“BOSSDesk gave us the visibility we needed into requests across departments. Now we can track, measure, and improve in ways we couldn’t before. Having a centralized help desk ticketing system eliminated the manual processes we used to rely on. Everything is streamlined, standardized, and far more efficient.”

Lyell Amora

Senior Information Technology Leader

Resources

INDUSTRIES

​More industries that benefit from using BOSSDesk

Government

Municipalities, state and other agencies use BOSSDesk ticketing systems for help desk and damage prevention solutions.

Retail

BOSSDesk ITSM helps retail companies extend and scale highly customizable IT services.

Education

Customers, including K12 and universities, use BOSSDesk for easy-to-integrate IT services and asset management.

Transportation

BOSSDesk works with transportation companies to manage IT needs with staffs that are constantly in motion.

Healthcare

Healthcare organizations turn to BOSS for service desk and IT asset management, including on-premise implementations.

Hospitality

From IT to Facilities management, BOSSDesk ITSM is at the service of hospitality companies.

Finance

In the cloud, or on premise, BOSSDesk ITSM provides flexible and secure ITSM tools for finance.

Construction

Powerful routing, scheduling and automated workflows help IT departments build a better service desk solution.

INDUSTRIES

More industries that benefit from using BOSS811

Utilities

BOSS Solutions provides BOSS811, one of the industry’s leading damage prevention ticketing systems.

Communications

BOSS811 One Call ticket management helps manage excavation requests quickly and efficiently.

Pipelines & Gas

BOSS811 helps keep gas and utility pipelines safe with an industry-leading damage prevention solution.

Locate Contractors

BOSS811 is used by utilities locators to locate and mark underground utilities.

Graphic Strip - Blue Inverted.png
bottom of page