Latest News

BOSS811 announces new enhancements to its one call ticket management software, introducing smarter excavation safety tools designed to help utilities and municipalities manage 811 locate tickets more efficiently and reduce damage risk across the field.

Integrating AI allows us to advance from traditional service management to intelligent service engagement, giving teams the visibility and automation they need.”

BOSS Solutions earns multiple 2025 awards across Gartner Digital Markets platforms, including Best Customer Support for Online Help Desk Software, FrontRunners for Help Desk and IT Asset Management, and Category Leaders recognition. These honors highlight BOSSDesk® as a top-rated platform trusted by users for its performance, innovation, and exceptional customer service.

(Request SOC 2 Type II Report Here ) Norcross, GA – March 11, 2025  – BOSS Solutions , a leading provider of IT service management and...

As organizations evolve, the need for intelligent service management solutions will only increase.

BOSS Solutions is proud to announce that BOSSDesk™, its leading IT Service Management (ITSM) software, has been featured among the...