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BOSS811 DAMAGE PREVENTION

Cloud-Based Ticket Management and Damage Prevention Solution

CUSTOMERS

Trusted By Leading Organizations

PLATFORM

One-Call Ticket Management

BOSS811 is an affordable, flexible, comprehensive solution for utilities, underground utility locating services, municipalities, oil and gas companies, and others who are responsible for damage prevention for underground utilities, 811 dig, and excavation requests.

FEATURES & CAPABILITIES

Comprehensive features and capabilities to meet your IT department needs.

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Auto-Clear Tickets

Auto-Clearing tickets based on specific parameters allows the appropriate response code to be returned to the One Call Center without manual intervention.

GIS Integration

Using Google Maps, BOSS811 integrates with GIS Mapping Software and ESRI products such as ArcGIS, and supports Keyhole Markup Languages (KML/KMZ).

Driving Directions

Driving directions allows the user to create the most efficient route to locate the tickets.

Dashboard & Reports

BOSS811 provides real-time access to data and analytics to stay compliant, avoid penalties and improve accountability and efficiency.

Advanced Screening

BOSS811 has a powerful routing engine for implementing workflows and enables you to preprocess tickets as they are received.

Notifications

BOSS811 allows you to create and automate notifications based on the specified rules.

Manifest Generation

Manifest Generation allows you to create a sketch of the onsite markings which can be sent to the excavator and stored with the ticket.

Map-based Workflows

BOSS811 provides added flexibility and ease of use by providing award-winning, innovative Map-based workflows for operators.

Other

Many more features to improve efficiency, save costs, and meet objectives and business needs.

 
MOBILE APPS

With you wherever you’re going.

BOSS811 mobile apps provide your locators with the tools to effectively respond to excavator requests and identify the location of underground facilities.

Workers Wearing Helmets and Jackets
CRANBERRY TOWNSHIP

"I couldn't be more impressed with this software. It's simple in design and easy to use. The field employees like it and management appreciate all the reporting and alert functions."

Jason D.

Director Public Works

 
INDUSTRIES

One Call ticket management for streamlining locate requests

Utilities

BOSS Solutions provides BOSS811, one of the industry’s leading damage prevention ticketing systems.

Communications

BOSS811 One Call ticket management helps manage excavation requests quickly and efficiently.

Pipelines & Gas

BOSS811 helps keep gas and utility pipelines safe with an industry-leading damage prevention solution.

Locate Contractors

BOSS811 is used by utilities locators to locate and mark underground utilities.

PRICING PLANS

BOSS811 Plans

PROFESSIONAL

Single Call Center Integration

20 Users

Dashboards & Reports

Data Widgets

Reports on Custom Fields

Simple & Advanced Search

Email Notification with Custom Templates

Push Notifications

Facility Map integration (20)

Tickets Assigned by Map Areas

Automated Ticket Screening

Map Based Ticket Screening

Auto Close Tickets by Screening

Ticket Notes, Tags, and basic Custom Fields

Bulk Ticket Actions

Sketching Tools for Attachments

Mobile App

ENTERPRISE

Everything in Professional, plus:

Multiple Call Center Integrations

Unlimited Users

Advanced Ticket Workflows

Unlimited Facility Map integrations

Advanced Custom Fields

Map Based Actions

Pin Tickets

Timesheets

Teams

Single Sign-on

Mobile Offline Capabilities

Driving directions

Optional Modules and Integrations

Additional Storage (in increments of 50 GB)

SMS & IVR Module

Implementation Services

Integrations (USIC, OTS, OCC, Northern Lights)

Manifest

 
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BOSS811 Resources