Meet your organization's needs
Plans to suit any size business



Powerful ITSM, Help Desk and 811 Ticketing Systems
Address complex IT issues, like self-service, workflow automation, IT asset management and underground utilities asset protection with BOSS' ticketing management solutions.


PRODUCTS
BOSSDesk for ITSM
Cloud and on-premise in one platform
Help Desk Ticketing
Incident, Change and Problem Management
Enterprise-Wide Automation of IT processes
Comprehensive Service Catalog
Integrated Asset Management
IT Self-Service Portal
Mobile apps for ITSM on the go
PRODUCTS
BOSS811 for Damage Prevention
Call Before You Dig Ticket Management
811 One Call Center Integration
Facility Mapping & Annotation
Alerts and Notifications
Manifest Marking Solutions with virtual maps
Mobile Apps for Ease of Use in the Field
ArcGIS Map Integration
Driving Directions Optimized for Locators




One Award-Winning Platform, Many Features and Benefits
CUSTOMERS
What Our Clients Say
"The best helpdesk software I have used in my 20+ years of helpdesk experience. The deployment capabilities and the reports help reduce my workload by at least 60%."

Van M.
FORSYTH COUNTY, GA







CUSTOMER STORY
The City of San Jose Saves Millions with
BOSS811 One Call Ticket Management
Find out how The City replace an antiquated computer-based one-call ticket management system with a modern solution that could better manage their ever increasing demand of service from underground marker & locate crews.