Powerful ITSM, Help Desk and 811 Ticketing Systems
Turning Ticket Management into an Exceptional Customer Experience
Address complex IT issues, like self-service, workflow automation, incident management, asset management and underground utility damage prevention with BOSS' ticketing management software.
An integrated Help Desk Ticketing and Asset Management platform for providing easy and efficient Customer Service and Customer Support ticket resolution
PRODUCTS
BOSS811 for Damage Prevention
Call Before You Dig Ticket Management
811 One Call Center Integration
Facility Mapping & Annotation
Alerts and Notifications
Manifest Marking Solutions with virtual maps
Mobile Apps for Ease of Use in the Field
ArcGIS Map Integration
Driving Directions Optimized for Locators
Modern, Easy To Use, 811 One Call Utility Locate Ticketing Solution for safe digging
One Award-Winning Platform, Many Features and Benefits
CUSTOMERS
What Our Clients Say
"The best helpdesk software I have used in my 20+ years of helpdesk experience. The deployment capabilities and the reports help reduce my workload by at least 60%."
Van M.
FORSYTH COUNTY, GA
NEWS & EVENTS
Discover What's New at BOSS!
From innovative solutions for any industry to inspiring events, and an award-winning U.S.-based customer support team, we have all sorts of content to help you grow and receive the best possible customer experience.