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Easy To Use, Modern 811 One Call
Ticket Management Solution

BOSS811
Powerful 811 Ticket Management System

Highly ranked by customers for providing an affordable solution, great user experience, wide range of features, and excellent U.S based customer support.

Award-Winning 811 Ticket Management

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811Demo Form

REQUEST A DEMO

CUSTOMERS

Trusted by leaders worldwide

Single Call Center Integration

Reports on Custom Fields

Simple & Advanced Search

Facility Map Integration

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Voted best Value, best Ease of Use and best Customer Support by Gartner.

BOSS811 provides a preferred customer experience that boosts efficiency and empowers your organization.

Our 811 ticket management software includes a variety of affordable, flexible 811 One Call Locate Ticket Management solutions for damage prevention; used by municipalities, utilities, water and sewer, cable, telco, fiber, gas and oil pipelines, and private underground utility locating services responsible for managing 811 dig and excavation requests.

​Improve accountability and user satisfaction

with BOSS811 One Call Ticket Management!

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BRAZOS ELECTRIC

"BOSS811 is definitely the best bang for the buck! If I had to choose one item, it would have to be the BOSS811 app. It makes the job so must easier for the locator. As far as the software goes, I would have to say that the "Reports" part of the software is what I like most."

Tony B.

Pipeline Specialist

Transform The Way You Manage 811 One Call Tickets.

Adopt a Powerful 811
Ticket Management System

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Optimize and Automate Processes
  • Auto-close tickets

  • Return the appropriate response code to the One Call center without manual intervention

  • Integrate seamlessly using Google Maps and GIS integration with other mapping software including Esri products such as ArcGIS

  • Experience greater flexibility with our support for Keyhole Markup Languages (KML/KMZ

Stay Compliant and Improve Accountability
  • Stay compliant with your Positive Responses to the call center

  • Visualize your data using our state-of-the-art customizable dashboard

  • Stay on top of your metrics with a variety of analytical reports

  • Generate and send a manifest with a sketch of the onsite markings to the excavator

Enable On-The-Go Workflow 
  • Provide your locators with the tools to effectively respond to excavator requests with BOSS811 mobile apps for iOS and Android

  • Upload dig site files, videos, and pictures as attachments to the tickets

  • Insert annotations with uploaded attachments with sketching tools and a text editor

Streamline Ticket Management
  • Operate efficiently using map-based workflows

  • Enhance ticket locating with integrated maps

  • Generate driving directions 

  • Use advanced screening to pre-process tickets as they are received 

  • Locate tickets on-the-go with mobile apps

  • Access via Single Sign On (SSO)

  • Set up user roles and permissions

Not ready? Have a look at our other pages.
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