Reimagine One Call Ticketing with Innovative Damage Prevention Software. Empower Your Team with Smarter 811 Ticket Management and Locate Ticketing Solutions.
Powerful 811 Ticket Management System
Highly ranked by customers for providing an affordable solution, great user experience, wide range of features, and excellent U.S based customer support.
BOSS811 delivers highly ranked 811 ticket management software known for its affordability, intuitive features, and damage prevention solutions. With a ticket management system designed for ease of use and excellent U.S.-based customer support, it’s the ideal solution for organizations managing One Call software workflows.
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Voted best Value, best Ease of Use and best Customer Support by Gartner.
Award-Winning 811 Ticketing Software
BOSS811 is a comprehensive 811 ticket management software that delivers a superior customer experience. By improving efficiency and automating workflows, BOSS811 empowers municipalities, utilities, water and sewer, cable, telco, fiber, gas, oil pipelines, and private underground locating services with a scalable damage prevention software.
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Designed to simplify dig request workflows, BOSS811 offers automated ticket routing, facility mapping, and customizable dashboards, ensuring seamless damage prevention and compliance. The platform’s mobile apps enable field crews to access real-time updates, upload photos and videos, and manage excavation requests on the go. BOSS811 transforms your workflow into an efficient One Call locate ticket system for damage prevention.
Trusted nationwide, BOSS811 optimizes processes, improves accountability, and elevates user satisfaction for organizations managing 811 One Call Locate Tickets.
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CUSTOMERS
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Trusted by leaders worldwide
Single Call Center Integration
Reports on Custom Fields
Simple & Advanced Search
Facility Map Integration
BOSS811 BENEFITS
Adopt a Powerful 811 One Call Software Solution
BOSS811 is designed to take control of your 811 dig request processes. From automated ticket routing to facility mapping and mobile access, BOSS811 empowers your team with a feature-rich, cloud-based solution for ticket routing automation and efficient 811 One Call software workflows. From real-time updates to seamless compliance tools, BOSS811 helps your organization meet the demands of modern damage prevention.
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BOSS811 is the go-to platform for managing One Call Locate Tickets
Optimize and Automate Processes
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Auto-close tickets
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Return the appropriate response code to the One Call center without manual intervention
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Integrate seamlessly using Google Maps and GIS integration with other mapping software including Esri products such as ArcGIS
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Experience greater flexibility with our support for Keyhole Markup Languages (KML/KMZ)
Stay Compliant
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Stay compliant with your Positive Responses to the call center
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Visualize your data using our state-of-the-art customizable dashboard
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Stay on top of your metrics with a variety of analytical reports
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Generate and send a manifest with a sketch of the onsite markings to the excavator
Enable On-The-Go Workflow
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Provide your locators with the tools to effectively respond to excavator requests with BOSS811 mobile apps for iOS and Android
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Upload dig site files, videos, and pictures as attachments to the tickets
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Insert annotations with uploaded attachments with sketching tools and a text editor
Streamline Ticket Management
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Operate efficiently using map-based workflows
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Enhance ticket locating with integrated maps
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Generate driving directions
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Use advanced screening to pre-process tickets as they are received
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Locate tickets on-the-go with mobile apps
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Access via Single Sign On (SSO)
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Set up user roles and permissions