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BOSS811 FOR UTILITIES
Manage Risk and Prevent Damage for Utility Companies
For utilities, managing assets means everything from IT assets to damage protection of underground utilities. BOSS Solutions’ BOSS811 platform can go from help desk ticket management for IT to One Call ticketing management for dig requests.
CUSTOMERS
Trusted by Innovative Utility Leaders

Learn how innovative companies are using BOSS Solutions.
THE CITY OF SAN JOSE
The City of San Jose Saves Millions with BOSS811 One Call Ticket Management
"BOSS811 it's been an absolute incredible fit. Everybody that's dealt with BOSS has been just floored with how good customer service they have."
Brent Erkel
Construction Manager with the City of San Jose


INDUSTRIES
More industries that benefit from using BOSSDesk
Government
Municipalities, state and other agencies use BOSSDesk ticketing systems for help desk and damage prevention solutions.
Retail
BOSSDesk ITSM helps retail companies extend and scale highly customizable IT services.
Education
Customers, including K12 and universities, use BOSSDesk for easy-to-integrate IT services and asset management.
Transportation
BOSSDesk works with transportation companies to manage IT needs with staffs that are constantly in motion.
Healthcare
Healthcare organizations turn to BOSS for service desk and IT asset management, including on-premise implementations.
Hospitality
From IT to Facilities management, BOSSDesk ITSM is at the service of hospitality companies.
Finance
In the cloud, or on premise, BOSSDesk ITSM provides flexible and secure ITSM tools for finance.
Construction
Powerful routing, scheduling and automated workflows help IT departments build a better service desk solution.
INDUSTRIES
More industries that benefit from using BOSS811
Utilities
BOSS Solutions provides BOSS811, one of the industry’s leading damage prevention ticketing systems.
Communications
BOSS811 One Call ticket management helps manage excavation requests quickly and efficiently.
Pipelines & Gas
BOSS811 helps keep gas and utility pipelines safe with an industry-leading damage prevention solution.
Locate Contractors
BOSS811 is used by utilities locators to locate and mark underground utilities.
