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Gartner Digital Markets Highlights BOSSDesk™ as Leading ITSM Software

Gartner Digital Markets Highlights BOSSDesk™ as Leading ITSM Software

BOSS Solutions is proud to announce that BOSSDesk, its leading IT Service Management (ITSM) software, has been featured among the top-rated software solutions in multiple reports by Gartner Digital Markets, a trusted source for unbiased software reviews and ratings. 

With an exceptional overall rating of 4.6/5, BOSSDesk has secured its position in Gartner Digital Markets' flagship report titled "6 Top-Rated Affordable ITSM Software." This recognition is attributed to the outstanding feedback from over 110 satisfied users across various brand sites, highlighting BOSSDesk's effectiveness in delivering robust ITSM solutions. 

One remarkable review comes from Gary at Alachua County:

"Awesome product and support team for automating and streamlining your service desk.

In addition to Gartner Digital Markets, BOSSDesk™ has garnered recognition in other prominent industry reports. The software has been featured in the 2023 Capterra Shortlist reports, solidifying its position as a top-tier ITSM solution. Furthermore, in recent Frontrunners reports, BOSSDesk has been acknowledged as a top-rated IT Asset Management Software. 

Maha, CEO of BOSS Solutions, expressed his gratitude to the team for their dedication and commitment to delivering exceptional software solutions, with this to say:

"We are thrilled to see BOSSDesk receiving such esteemed recognition in the industry. These accolades underscore our relentless pursuit of excellence and our unwavering commitment to meeting the evolving needs of our customers."

BOSSDesk™ is designed to streamline IT service management processes, offering features such as help desk ticketing, self-service portals, incident management, change management, asset management, and more. Its user-friendly interface and scalability make it the preferred choice for organizations of all sizes seeking efficient ITSM solutions. For more information about BOSSDesk and other BOSS Solutions products, visit

About BOSS Solutions: BOSS Solutions is a leading provider of IT service management (ITSM) and asset management solutions. It empowers organizations to streamline IT operations and enhance productivity by focusing on innovation and customer satisfaction. BOSSDesk offers a comprehensive suite of ITSM features designed to meet the diverse needs of modern businesses. 

For media inquiries, contact Nicole Benjamin, Digital Marketing Coordinator, at 


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