IT Service Management and Help Desk Solution for both Cloud and On-Premise.

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BOSSDesk Benefits

An integrated ITIL Service solution for both cloud and on-premise. Highly ranked by customers for providing an affordable solution, great user experience, wide range of features, and excellent customer support.

EASE OF USE Award winning interface for improved user adoption and satisfaction

COST EFFECTIVE Affordable with a low cost of ownership

CUSTOMIZABLE Centralized management of service request to meet your business needs

US BASED SUPPORT Strongest commitment to customer support in the industry

BOSSDesk Features

BOSSDesk takes IT Service Management to a new level for both cloud and on-premise

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Incident Management Comprehensive ticket management solution for managing the lifecycle of all incidents


PROBLEM Management Find the root cause of multiple incidents and prevent problems from impacting business

Change Management Understand and work to minimize risks of changes to the IT environment

Asset Management Total visibility and control to manage all types of assets across the service lifecycle

Service Catalog Enables employees to easily enter requests and administrators can easily customize

Dashboard Icon

Dashboard and Reporting Comprehensive Reporting capability that enables effective service management

Self Service Icon

Self Service Portal Provides easy access for users to report incidents and request services

Mobile Apps Saves time and costs by allowing technicians to update their work orders and track assets remotely

Configuration Icon

Configuration & Tools Interface and tools that can provision, track, manage the IT environment

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BOSSDesk Pricing


$ 19

agent / month / billed yearly

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$ 39

agent / month / billed yearly

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$ 69

agent / month / billed yearly

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  • Boca Raton Florida
  • Forsyth County North Carolina
  • State of Georgia
  • City of Monterey
  • Turnkey Network Solutions
  • Mobile Area Water and Sewer System
  • City of Marietta
  • The City of San Marcos
  • North Carolina Agriculture
  • City of Winter Park Florida
  • Holt of California CAT
  • AAA American Automobile Association
  • Vectren
  • Hooters
  • Vectren
  • Grady Hospital
  • Sun Solutions
  • Tampa Bay Water
  • Save Mart Supermarkets

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