An integrated ITIL Service solution for both cloud and on-premise. Highly ranked by customers for providing an affordable solution, great user experience, wide range of features, and excellent customer support.
EASE OF USE Award winning interface for improved user adoption and satisfaction
COST EFFECTIVE Affordable with a low cost of ownership
CUSTOMIZABLE Centralized management of service request to meet your business needs
US BASED SUPPORT Strongest commitment to customer support in the industry
BOSSDesk takes IT Service Management to a new level for both cloud and on-premise
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Comprehensive ticket management solution for managing the lifecycle of all incidents
Find the root cause of multiple incidents and prevent problems from impacting business
Understand and work to minimize risks of changes to the IT environment
Total visibility and control to manage all types of assets across the service lifecycle
Enables employees to easily enter requests and administrators can easily customize
Dashboard and Reporting
Comprehensive Reporting capability that enables effective service management
Self Service Portal
Provides easy access for users to report incidents and request services
Saves time and costs by allowing technicians to update their work orders and track assets remotely
Configuration & Tools
Interface and tools that can provision, track, manage the IT environment
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