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Productivity and Efficiency for Locate Requests

Utilities locators identify and mark underground utilities to protect assets from damage by excavation. BOSS811, a leading utilities locating solution, includes advanced ticket management, powerful routing, sketching and manifest tools, facility mapping, GIS integration and mobile apps.

CUSTOMERS

Trusted by Innovative Locate Contractors and Engineer Leaders

Learn how innovative companies are using BOSS Solutions.

CHAMBERS BANK

Chambers Bank Leverages BOSSDesk to operate more efficiently

"One of the things we really like about BOSSDesk is the fact that they are a service desk company. They eat it. They dream it. They think it. That's all they think about. The other thing that really impressed us was the workflow automation."

Shawn Kohltfarber

Service Desk Manager

BOSSDESK BENEFITS

Sheriff, Police & Fire Departments
  • Manage Vehicle Maintenance Requests, Equipment Orders & Human Resource Tasks

  • Create Custom, Secure Service Catalogs Dedicated To Sensitive Content

  • Manage Burn Permits, Plan Reviews, Fire Inspections & Vehicle

Information Technology Departments
  • Manage Service & Help Desk Requests

  • Segment Requests by Internal & External Origin

  • Provide Quick Assistance, Support, User Account Management & MORE!

  • Robust Asset Management, Hardware & Software Support & License Management

Transform the way you manage Service Requests across your Government Organization

Public Facilities
  • Manage Requests For Electricians, Plumbers, Painters and Builders 

  • Track Time & Receipts On Work Orders

  • Automatically Generate Service Requests For Routine Maintenance

  • Mobile Apps enable Service Technicians to track and update tickets on the go

Human Resources Departments
  • Manage New Hires, Terminations, Transfers & Promotions

  • Expedite Employee Onboarding

  • Monitor And Track Employee Access And ID Card

Public Works
  • Manage Service Requests For Fleet Management, Roadways, Traffic Signage & Other Problems

  • Mobile Apps Allow Field Technicians To Manage Tickets Anywhere

  • Unlimited Watchers Enable Individuals The Ability To Watch & Follow Ticket Progress

Public Libraries
  • Manage Help Desk Tickets And Research Requests

  • Schedule Events And Reserve Meeting Rooms 

  • Manage Network Password Requests

Resources