Optimize Help Desk Workflow in Government Agencies
City of Boca Raton implements BOSSDesk for Efficient Onboarding and Improved Service Deliv
BOSSDESK FOR GOVERNMENT
INDUSTRIES /

Optimize Help Desk Workflow in Government Agencies

Whether you need cloud, on-premise, or mobile ticketing management, BOSS Solutions has flexible, affordable, expandable solutions that can stand up to the needs of government help desk ticket and IT service management requirements, all in one easy-to-use platform.

CUSTOMERS

Trusted By Federal, State & Local Governments

Learn how innovative companies are using BOSS Solutions.

FORSYTH COUNTY, GA

Forsyth County Improved Customer Service in Departments Beyond IT

"The best help desk software I have used in my 20+ years of helpdesk experience."

Rick Young

Applications Support Manager with Forsyth County, GA

Resources

INDUSTRIES

​More industries that benefit from using BOSSDesk

Government

Municipalities, state and other agencies use BOSSDesk ticketing systems for help desk and damage prevention solutions.

Retail

BOSSDesk ITSM helps retail companies extend and scale highly customizable IT services.

Education

Customers, including K12 and universities, use BOSSDesk for easy-to-integrate IT services and asset management.

Transportation

BOSSDesk works with transportation companies to manage IT needs with staffs that are constantly in motion.

Healthcare

Healthcare organizations turn to BOSS for service desk and IT asset management, including on-premise implementations.

Hospitality

From IT to Facilities management, BOSSDesk ITSM is at the service of hospitality companies.

Finance

In the cloud, or on premise, BOSSDesk ITSM provides flexible and secure ITSM tools for finance.

Construction

Powerful routing, scheduling and automated workflows help IT departments build a better service desk solution.

INDUSTRIES

More industries that benefit from using BOSS811

Utilities

BOSS Solutions provides BOSS811, one of the industry’s leading damage prevention ticketing systems.

Communications

BOSS811 One Call ticket management helps manage excavation requests quickly and efficiently.

Pipelines & Gas

BOSS811 helps keep gas and utility pipelines safe with an industry-leading damage prevention solution.

Locate Contractors

BOSS811 is used by utilities locators to locate and mark underground utilities.

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