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The Go-To Help Desk Solution for Governments, Cities and Municipalities Nationwide
City of Boca Raton implements BOSSDesk for Efficient Onboarding and Improved Service Deliv
BOSSDesk ITSM: Helpdesk Software for Government
INDUSTRIES /

The Go-To Help Desk Solution for Governments, Cities and Municipalities Nationwide

An all-in-one easy to use platform that’s flexible, affordable and expandable - either on premise or in the cloud.

Government licenses include FREE PREMIUM U.S. based support, FAST LAUNCH priority onboarding and GovMax, our dedicated resources that ensure your team is getting the most out of BOSSDesk, following best practices and maximizing your return.

CUSTOMERS

Trusted By Federal, State & Local Governments

Learn how innovative companies are using BOSS Solutions.

GLYNN COUNTY, GA

Glynn County Gains Visibility & Control with IT Ticketing System

“Before BOSSDesk, we were working in spreadsheets and outdated tools. Now everything is streamlined and efficient. The help desk ticketing system transformed the way our team manages requests. Nothing slips through the cracks anymore.

BOSSDesk gives our team confidence. We know we’re providing the best support possible for county operations and public safety.”

Michael Reynolds

Technical Services Manager

Resources

INDUSTRIES

​More industries that benefit from using BOSSDesk

Government

Municipalities, state and other agencies use BOSSDesk ticketing systems for help desk and damage prevention solutions.

Retail

BOSSDesk ITSM helps retail companies extend and scale highly customizable IT services.

Education

Customers, including K12 and universities, use BOSSDesk for easy-to-integrate IT services and asset management.

Transportation

BOSSDesk works with transportation companies to manage IT needs with staffs that are constantly in motion.

Healthcare

Healthcare organizations turn to BOSS for service desk and IT asset management, including on-premise implementations.

Hospitality

From IT to Facilities management, BOSSDesk ITSM is at the service of hospitality companies.

Finance

In the cloud, or on premise, BOSSDesk ITSM provides flexible and secure ITSM tools for finance.

Construction

Powerful routing, scheduling and automated workflows help IT departments build a better service desk solution.

INDUSTRIES

More industries that benefit from using BOSS811

Utilities

BOSS Solutions provides BOSS811, one of the industry’s leading damage prevention ticketing systems.

Communications

BOSS811 One Call ticket management helps manage excavation requests quickly and efficiently.

Pipelines & Gas

BOSS811 helps keep gas and utility pipelines safe with an industry-leading damage prevention solution.

Locate Contractors

BOSS811 is used by utilities locators to locate and mark underground utilities.

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