The new BOSS Support Central takes On-Premise IT Service Management to a new level that lets you manage, track and keep control of your IT environment. BOSS Support Central is ITIL aligned and includes Help Desk/Service Desk, IT Asset Management, Service Catalog, Mobile Apps and comprehensive reporting. All customers using previous versions can easily upgrade to new BOSS Support Central.
Highly Secure The system is on premise and located behind your firewall
Easy to Use Innovative award winning user-friendly interface for total control
Very Cost Effective The most affordable ITSM software with minimal training and support costs
EASY TO UPGRADE Customers can easily upgrade to the latest release
BOSS Support Central is an On-Premise ITIL aligned Service Desk solution that provides state of the art capability
for IT Service Management (ITSM) and lets you manage, track and take control of your IT environment. The new BOSS Support Central brings On Premise IT Service Management to new level. The product has undergone a major upgrade to incorporate the latest technologies, an ergonomically designed user interface and many advanced features. Major capabilities include advanced Help Desk Ticket Management, complete Asset Management capability and a Service Catalog that provides full flexibility in creating customs forms that make it extremely easy for users to enter, monitor and if appropriate approve service requests. Reporting capabilities include a comprehensive array of standard reports and charts. The self-service web portal is easy to use and when combined with the Knowledge Base and Custom Forms can significantly improve efficiency of IT service delivery. Customizable widgets allow Dashboards to be modified to meet the need of all technicians using the system, and Mobile apps for iOS and
Android allow for remote access.
Download the BOSS Support Central Datasheet
Comprehensive ticket management solution for managing the lifecycle of all incidents.
Total visibility and control to manage all types of assets across the service lifecycle
DASHBOARD & REPORTING
Customizable Reporting capability that enables effective service management.
SELF SERVICE PORTAL
Provides easy access for users to report incidents and request services.
Enables employees to easily enter requests and administrators can easily customize
Configuration & Tools
Interface and tools that can provision, track, manage the IT environment.
Saves time and costs by allowing technicians to update their work orders and track assets remotely.
per agent / month
per agent / month
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