BOSS Solutions is excited to announce that we have been named in the Top 20 Most User-Friendly Help Desk systems by Capterra, an affiliate of Gartner. The report provides a look at the most user-friendly help desk systems based on their usability, customer services provided, and customer reviews.
Founded in 1991, BOSS Solutions provides brilliantly simple software solutions to meet the needs of customers in IT Service Management (ITSM). The company has built a committed customer base through incorporating ITIL best practices in automating the service management process, combined with a unique commitment to customer support.
The company’s major products are BOSSDesk which provides IT Service Management on the Cloud, BOSS Support Central – which provides IT Service Management On-Premise, and BOSS811 a one call ticket management solution for the damage prevention industry.
For more information call +1 678.684.1200.