On April 29, 2021, BOSS Solutions a leading provider of IT Service Management solutions worldwide announced that BOSSDesk the award-winning Help Desk Solution on the Cloud is now available On-Premise. The product is designed to ITIL standards, features a modern User Interface, and a customizable Service Catalog for improved service delivery and user satisfaction.
BOSSDesk has won numerous awards and the recognition is due to the high ranking from users, a wide range of features, and excellent customer support. BOSSDesk advanced ITSM capabilities include a comprehensive Help Desk for Ticket Management, a Service Catalog and Self Service Portal to allow easy access for users to request services, Asset Management for total control of the lifecycle of all assets, and comprehensive Dashboards & Reporting for effective management.