BOSS811

BOSS811 Benefits

BOSS811 is a cloud based One Call Ticket Management Solution for Municipalities, Utilities and Locator Companies managing excavation requests. BOSS811 increases efficiency, reduces cost, is easy to use, scalable and highly secure.

SIGNIFICANT COST SAVINGS Innovative work flow & auto close result in significant reduction in labor cost

GIS MAP INTEGRATION Intelligent map integration makes precise locating easier and reduced damages

Save Time Group locate request for multiple utility types can be combined into a single ticket with multiple response codes.

ENSURE COMPLIANCE Instant access to tickets, reports from anywhere and real-time updates ensures compliance

BOSS811 Capabilities

811 One Call Centers have been set up in each state across the U.S. and Canada to prevent damage to underground infrastructure and ensure public safety during excavations. One Call members such as Municipalities, Utilities, Pipeline and Locator Companies receive 811 "call before you dig" requests that must be tracked, managed, and routed for verification of safe digging procedures. BOSS811, a cloud based One Call Ticket Management Solution provides this capability and includes GIS Mapping, and advanced ticket management with a powerful routing engine that make it very easy for users to manage dig requests. BOSS811 Mobile Apps for iOS and Android allow for remote access, and the ability to upload pictures and videos. Sketching tools allow uploaded images to be annotated with site information. Reporting capabilities include a comprehensive array of standard reports and charts, and customizable widgets allow Dashboards to be modified to meet the need of all users of the system.

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SYSTEM FEATURES & ROUTING A Secure Cloud-based solution with a powerful routing engine to speed up ticket handling and review.
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TICKET MANAGEMENT Provides effective control & management of requests coming in from the 811 One Call Centers
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FACILITY MAPPING Integrates with GIS Mapping software to displays facility maps that pinpoints underground assets.
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DASHBOARD & REPORTING Comprehensive metrics and reports that provide the necessary information to track performance
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SKETCHING TOOLS Annotate uploaded images with sketching tools and a text editor.
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CONFIGURATION, SECURITY & NOTIFICATIONS Provided together with a user friendly configuration interface.
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MOBILE APPS Enables locators to access and update tickets, upload attachments from mobile devices.
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Customers

What our users say

"BOSS811 sets the bar for all other software. The product is easy to use across devices and our field staff access the software on mobile devices and laptops and are able to seamless receive their work assignments and attach photos for administrative purposes.”.

Municipal Authority of Westmoreland County

"BOSS is a vendor that understands their customers. The flexibility of the product is outstanding and has been reliable and we are very dependent on the functions it provides to our enterprise. The product has simplified the work load and we have been able to reduce licensing costs incurred from other software vendors."

City of Marietta, GA

"The BOSS811 feature we have found to be most useful is the integration with our ESRI ArcGIS Geographic Information System (GIS). The process is seamless and was a game changer for us. This ensures our Locators always have the most current information when in the field."

San Jose-Santa Clara Regional Wastewater Facility

"BOSS811 is very good software for managing tickets we are very pleased with everything about the product. BOSS811 seemed to have a stronger platform and more functionality than any others on the market. It’s simple and easy to use, the field employees like it and management appreciates all the reporting and alert functions."

Cranberry Township

"BOSS811 is a great product and provides great integration with Google maps and GPS functions and allows the ability to attach pictures, notes and maintains a history of all activity. BOSS811 has greatly improved our ability to track and manage locate tickets and the transition to this software was very easy."

Sycamore Gas Company

"BOSS811 provides ease of configuration and extreme cost savings."

County Of York, VA

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Featured Industries

Municipalities BOSS811 ticket management has full GIS integration that provides complete and powerful insight of request to dig sites. Ticket distribution and notification is simple and can be sent to field crew staff by email, web interface or mobile app.

Utilities With features designed specifically to make utility operators more efficient, BOSS811 ticket management solution provides valuable information from contractors to increase service level productivity and save on costs.

Pipelines By providing accurate mapping with integrated ticket location information, BOSS811 provides pipeline companies with responsive, reliable and accurate data when they need it. The solution also provides the ability to attach project documentation such as pictures and forms.

Contract Locators State-of-the-art ticket management system for dispatching, compliance reporting and dashboards. Perfect for contract locators of all sizes.

A Cloud based One Call Ticket Management Solution for the Damage Prevention Industry

How SyncGlobal Telecom reduced locate cost with BOSS811 One Call Ticket Management

BOSS811 Benefits

BOSS811 Capabilities

Customers

What our users say

Featured Industries

BOSS811 Plans

PROFESSIONAL

ENTERPRISE

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