Did you know that toners are one of the ‘High Value’ items in the expense report of Government agencies?
With the help of BOSS Support Central, you can save $$$$ by efficiently tracking toners in a centralized way and run trend reports on high usage by select departments.
Township of Franklin, NJ had a requirement to do just this and promptly adapted BOSS Support Central to track and manage their toner usage and supply levels saving tax dollars.
How do they accomplish this?
Once the toner shipment is received from the vendor, it is scanned in using the BOSS Mobile Apps and the stock information is updated in their system with the quantity received. Their internal users from various departments submit requests for toners by raising tickets in the BOSS Help Desk.
Once the request is fulfilled, the ticket is updated. The number of toners supplied to the user is tracked and information on the number of toners in stock is also updated to reflect the exact quantity available in stock.
The BOSS solution has been customized so they can also set up thresholds for reordering the toners when the stock gets low. Custom reports can be generated to show toner quantity, usage, stock balance and high usage trends. Analyzing these reports helps the Township of Franklin make good business decisions and avoid wastage and over spending.
For more information on how the cost effective BOSS IT Service Management Solution can help you with your infrastructure management needs, please contact BOSS at 800.317.6639 or visit www.Boss-Solutions.com