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Powerful 811 Ticket Management System

Highly ranked by customers for providing an affordable solution, great user experience, wide range of features, and excellent customer support.

Improved user adoption

Dedicated customer support

Significant cost savings

Ensured compliance

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The Voices of Our Customers

BOSS811

City of San Jose on why they chose BOSS811 One Call Ticket Managements

BOSS811

City of San Jose Achieved Compliance and Saved Millions with BOSS811 One Call Ticket Management

BOSS811

SyncGlobal Telecom Reduced Locate Cost with BOSS811 One Call Ticket Management

BOSS811

MAWC Improved Efficiency and Compliance with BOSS811 One Call Ticket Management

In the demo we'll cover:

Discovery Session

To better understand your needs.

Customized Demo

Discussing key features you want.

Interactive Session

To address your thoughts and ideas.

Proposal

To cover what we discussed, pricing, etc.

PRICING PLANS

BOSS811 Plans

PROFESSIONAL

Single Call Center Integration

20 Users

Dashboards & Reports

Data Widgets

Reports on Custom Fields

Simple & Advanced Search

Email Notification with Custom Templates

Push Notifications

Facility Map integration (20)

Tickets Assigned by Map Areas

Automated Ticket Screening

Map Based Ticket Screening

Auto Close Tickets by Screening

Ticket Notes, Tags, and basic Custom Fields

Bulk Ticket Actions

Sketching Tools for Attachments

Mobile App

ENTERPRISE

Everything in Professional, plus:

Multiple Call Center Integrations

Unlimited Users

Advanced Ticket Workflows

Unlimited Facility Map integrations

Advanced Custom Fields

Map Based Actions

Pin Tickets

Timesheets

Teams

Single Sign-on

Mobile Offline Capabilities

Driving directions

Optional Modules and Integrations

Additional Storage (in increments of 50 GB)

SMS & IVR Module

Implementation Services

Integrations (USIC, OTS, OCC, Northern Lights)

Manifest

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