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Powerful 811 Ticket Management System
Highly ranked by customers for providing an affordable solution, great user experience, wide range of features, and excellent customer support.
Improved user adoption
Dedicated customer support
Significant cost savings
The Voices of Our Customers
City of San Jose on why they chose BOSS811 One Call Ticket Managements
City of San Jose Achieved Compliance and Saved Millions with BOSS811 One Call Ticket Management
SyncGlobal Telecom Reduced Locate Cost with BOSS811 One Call Ticket Management
MAWC Improved Efficiency and Compliance with BOSS811 One Call Ticket Management
In the demo we'll cover:
To better understand your needs.
Discussing key features you want.
To address your thoughts and ideas.
To cover what we discussed, pricing, etc.
Single Call Center Integration
Dashboards & Reports
Reports on Custom Fields
Simple & Advanced Search
Email Notification with Custom Templates
Facility Map integration (20)
Tickets Assigned by Map Areas
Automated Ticket Screening
Map Based Ticket Screening
Auto Close Tickets by Screening
Ticket Notes, Tags, and basic Custom Fields
Bulk Ticket Actions
Sketching Tools for Attachments
Everything in Professional, plus:
Multiple Call Center Integrations
Advanced Ticket Workflows
Unlimited Facility Map integrations
Advanced Custom Fields
Map Based Actions
Mobile Offline Capabilities
Optional Modules and Integrations
Additional Storage (in increments of 50 GB)
SMS & IVR Module
Integrations (USIC, OTS, OCC, Northern Lights)