SERVICE DESK TRANSFORMATION

2020 BOSS User Conference & Training

May 14 & 15, 2020 at the Atlanta Marriott Buckhead


Join us at the Marriott Buckhead Atlanta on May 14 & 15 for the BOSS 2020 User Conference and Training.


To allow more customers to participate and benefit from the conference we have kept the conference fee at an affordable $850 for the first attendee from an organization and $425 for any additional attendee. This includes all meals, conference materials and our Thursday night event that will include dinner and entertainment. To register click the button below.


Register for User Conference

For your convenience we have negotiated a discounted rate of $175/night with Marriott if booked by April 21, 2020 (self-parking included). To book your Marriott hotel room click the button below.


Book a Marriott Room

The theme for this year’s conference is Service Desk Transformation which reflects the trend on how solutions like ours empower users to transform service delivery for the organization. At the conference we will demonstrate how our solutions and services coupled with our customers, enable such transformations. You will also learn how some of customers have significantly improved efficiency and user satisfaction by innovatively implementing our solutions.

2020 User Conference Agenda Outline


How to benefit from the new features introduced and how to make it work for you
Invited presentations from selected customers who have successfully implemented our solution
Share & learn through hands-on interactive workshops where you can have the experience of implementing specific capabilities
and be able to share with others.
Product road map – What is coming and you can influence the content.
Plenty of time to network with other users during breakfast, lunch, breaks and our Thursday night event.
A networking reception on the evening of Wednesday, May 13 for those arriving that evening.
The conference will close at 4:30 pm on Friday, May 15, 2020.


We will be sending you further details of the agenda, and workshops as they are finalized.

So take this opportunity to reserve your spot at the user conference by registering today.


Register for User Conference