2020 BOSS User Conference & Training

May 14 & 15, 2020 at the Atlanta Marriott Buckhead


Join us at the Atlanta Marriott Buckhead on May 14 & 15 for the 2020 BOSS User Conference and Training.


The 2019 User Conference was a great success, with the highest feedback rating and by far the most attended. Our goal is to have more of customers attend and make it even better in 2020! 


For the 2020 User Conference we have kept the conference fee at an affordable $850 for the first attendee from your organization and only $425 for any other attendees from the same organization. This includes all meals, conference materials and our Thursday night event that includes dinner and entertainment. In addition this year we are offering an additional discount for customers that register for the conference before January 1, 2020, namely $800 for the first attendee and $400 for all other attendees from the same organization. To register for the conference click the button below.


Register for User Conference

For your convenience we have negotiated a discounted rate of $175/night with Marriott (self-parking included) and we will be providing details of how to make those reservation early in 2020.


We will be announcing the theme and agenda for the conference early in the New Year but as always our goal is to provide insights on product enhancements, guidance on best practices and a forum where everyone can share experiences and learn from other users.

2020 User Conference Outline


Presentations by industry experts on best practices in IT Service Management
Review of future BOSS product enhancements and how you customers can influence the product road map
Success Story presentations and discussions on how customers have benefited from implementing our solutions
Workshop sessions on how to take advantage of the features and capabilities to improve efficiency and user satisfaction
A special event on the evening of Thursday, May 14 that will include dinner and entertainment.
Plenty of time to network with other users during breakfast, lunch and breaks
A networking reception on the evening of Wednesday, May 13 for those arriving that evening
The conference will close at 4:30 pm on Friday, May 15, 2020


We will be announcing details of the agenda, guest speakers and the workshops when they are finalized.


So take this opportunity to reserve your spot at the user conference at the discounted rate by registering today.


Register for User Conference