BOSSDesk physical infrastructure is hosted and managed within Amazon’s secure data centers and utilizes the Amazon Web Services service. Amazon continually manages risk and undergoes recurring assessments to ensure compliance with industry standards. Amazon’s data center operations have been accredited under:
SOC 1 and SOC 2/SSAE 16/ISAE 3402 (Previously SAS 70 Type II)
PCI Level 1
BOSSDesk forces HTTPS for all services, including public websites. HTTPS is used to ensure browsers interact with BOSSDesk only over HTTPS.
BOSSDesk uses Stripe payment processor for encrypting and processing credit card payments. Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available.
Broad network access
BOSSDesk can be accessed from any thin client (workstation, laptop, mobile phone, etc) with a modern browser over the Internet.
BOSSDesk is provided as a public cloud meaning that all customers utilize the same infrastructure owned, managed and operated by BOSS Solutions. It can be deployed using the customer's hardware as a private cloud also. Either way, the customer's data is owned by the customer. The customer has total control and can export it by demand.
BOSSDesk is provided as a SaaS model that can be rapidly provisioned and released with minimal management effort or service provider interaction.
BOSSDesk automatically controls and optimizes resource utilization. BOSSDesk resources are provisioned to the user organization based on the number of assets they have signed up to manage through BOSSDesk and also the number agents they have subscribed to.