BOSS Solutions has been providing School Districts and Colleges with affordable Help Desk Software (ITSM) and IT Asset Management (ITAM) solutions for more than a decade. We provide powerful, flexible and robust solutions which not only automate routine IT processes, but also improve service delivery for IT and other departments, including facilities and maintenance. BOSS Solutions has an award winning user interface, drag and drop customizable Service Catalog, and provides integrated Asset Management. BOSS Solutions software increases efficiency and lower costs, complete with accurate reporting and quicker issue resolution for improved user satisfaction.
BOSS Solutions has been providing Educational Institutions with Help Desk Software and IT Asset Management solutions for many years and have developed special affordable pricing models for School Districts and Colleges. BOSS Solutions products for education are powerful, flexible and robust and can be provided without any large scale financial investment. Get Free Demo.
BOSS Solutions Integrated Asset Management provides total visibility and control of all IT hardware and non-IT assets. Use the mobile app to manage movement of assets and other updates. With the Rapid Inventory capability of our mobile apps, one can perform periodic inventory audits by scanning the barcode/QRcode of several assets at a time and get instant reconciliation reports. This gives you better handle on the variety of assets that the schools deal with. More
Set up services that meets the needs of the students and the staff. Automate approvals, tasks and workflow using the powerful service catalog. More
Ensuring a safe school environment is very important and we make that happen by making it easy for the staff to report facility related issues and routing the ticket to appropriate service personnel or contractor capturing all details. The service provider can access the ticket on a smartphone, record the resolutions, time spent and all updates in the same ticket providing a good documentation of the issue and services. More
Ensure your new employees are up and running on day one. Instead of back and forth emails your HR personnel can complete an onboarding form. This creates all tasks, approvals workflows and SLAs necessary to ensure all the set-up is completed on time. Several other HR functions can be automated such as Employee Terminations, Vacation Requests, Employee name changes, transfers and much more. More
Remote access tools allow technicians to remotely access user computers for troubleshooting. With the optional TeamViewer integration or other Remote Tools, BOSS Solutions empowers technicians/agents to provide remote support right from within their familiar IT service records console. This increases efficiency and significantly improves user satisfaction. More
With the Mobile Application, available for IOS and Android based Smartphones and Tablets, administrators and technicians can both access and manage assets, add or update tickets, perform a variety of actions from anywhere. Very useful for service providers who are on the move. More
BOSS Solutions has built a devoted customer base by providing the strongest commitment to customer support in the industry. We combine experience, training, and proven best practices to deliver customer value. Our customers receive implementation services that will get them up and running quickly combined with training to ensure an excellent ROI. Customers can rely on BOSS Support Services to provide the most effective support in the industry. More
These are a few of the features and benefits that make BOSS Solutions the best and affordable alternative for Schools and Colleges. To find out more and how some Educational Institutions have adapted BOSS Solution please read some of our Success Stories by clicking on the images below.
View webinars by Abraham Baldwin Agricultural College and Lexington County School District One at https://www.boss-solutions.com/webinars.html
As always the BOSS Solutions team is here to help you in any way possible. We encourage all Educational Institutions to reach out to us however small or large your need.
To schedule a free demo please click on the button below.