Service Desk on the Cloud

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Embarking on an ITIL journey takes a strategy and roadmap. BOSSDesk simplifies the process and makes it cost effective. BOSSDesk integrated ITIL solution offers the best value for your enterprise with IT Asset Management and IT Blueprinting.

Always On No downtime. Accessible 24/7. Issue resolution is fast with easy access around the clock

Reduce Cost Pay only for what you need. Reduce overhead costs of installing and maintaining infrastructure

ACCESS FROM ANYWHERE The service is hosted on the cloud and accessible over the internet

Security Highly secure. The physical infrastructure is hosted and managed within secure data centers


Dashboards Powerful, customizable dashboard that offers real time visibility and business intelligence

Asset Management Track and manage assets across the whole service lifecycle

Automatic Discovery Agentless and non intrusive discovery tools provide immediate and detailed inventory. Quick and accurate IT inventories at any time

Incident Management Identify, analyze, and correct issues to prevent a future re-occurrence

Problem Management Diagnose the root cause of incidents and determine the resolution

Change Management Understand and work to minimize risks of changes to the IT environment

Service Catalog Store and report on information relating to deliverables, prices, contact points and process

Knowledge Base Gather, analyze, store and share knowledge and information

Native Mobile Apps Mobile apps for iOS and Android help you take your service desk with you wherever you go

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$ 19

per agent / month

Assets at 20 cents / asset / month

  • Dashboard
  • CMDB
  • Agentless Asset Discovery
  • Incident Management
  • Self Service Portal
  • Knowledge Base
  • Unlimited End Users
  • Role Based Security
  • Reporting
  • SSL/TLS Security


$ 29

per agent / month

Assets at 20 cents / asset / month

  • Service Catalog
  • SLA Management
  • Automatic Ticket Routing
  • Scheduled Tickets *
  • Scheduled Reports *
  • Remote Tools
  • Mobile App
  • Plus everything in Essential


Call for

Assets at 20 cents / asset / month

  • Problem Management
  • Change Management
  • Release Management
  • Purchase Management
  • Contract Management
  • Vendor Management
  • Integrations *
  • Project Management *
  • Software Deployment
  • Portal Customization *
  • API Access
  • Plus everything in Professional

* Available in Q1, 2017

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