Utilities
BOSS serves energy and utility IT operations with Web-based help desks, IT operation asset management tools and IT consulting.
We dedicate significant resources towards our capital investments and we must monitor those assets, as well as track their maintenance and repair. Our best practices and business processes require strong supporting technology to manage and control operations with an effective asset management strategy.
Let BOSS help with the command and control solution!
Energy and utilities are asset-intensive industries and your IT environments are becoming more complex.
You need a reliable IT service and business management application designed to grow with you for asset management, application deployment and above all for audit and compliance.
BOSS has the solutions to help you plan, manage, and administer your IT infrastructure.
- Application deployment and metering
- Inventory audits of all equipment, from IT to non-IT equipment and fleets
- Integrated report wizard to develop key compliance and audit reports
- Vulnerability and security management
- System remote management
- User-friendly help desk and Web-based service desk
BOSS Support Central™, our latest IT management tool, enables your IT staff to apply best practices and proactive management tools for delivering advanced service desk and asset management services to your organization.
Deploying software updates or new rollouts can take up precious time and resources. BOSS Support Central™ simplifies the task of deploying various software applications you use by enabling you to remotely deploy these applications within minutes to hundreds of computers across your entire network.
BOSS Support Central™ enables your IT operations to cost-effectively:
- Apply best practices and proactive management tools
- Provide an advanced Web-based Service Desk
- Deliver reliable deployments with automation and integrated tools
- Develop concise reports with our integrated report wizard
To find out more about our extensive and expandable IT operations business solution with a Web-based service desk, BOSS Support Central™ click here.
For mid-to large-size enterprise needs, DiagWin Enterprise™ provides the automated processes necessary for IT managers to deliver time-critical business priorities. DiagWin Enterprise™ in combination with our integrated help desk, BOSSAssist™ for technicians, end-users and administrators significantly improves IT operational efficiency and business productivity.
To find out more about our integrated business management solution, DiagWin Enterprise™ click here.
To find out more about our help desk productivity solution, BOSSAssist™ click here.
Partial List of our customers:
