What's on my PC?

Retail & Wholesale

We must be competitive in today’s market and need to make intelligent and predicative decisions that will help us run our business more efficiently and profitably.

Best practices and business processes require strong supporting technology to manage and report on operations with an effective asset management strategy.


Let BOSS help with your business process and IT strategy!



Your IT environments are becoming more complex and your company must be competitive.

You need a reliable IT service and business management application designed to grow with you for asset management, application deployment and above all, for audit and compliance.

BOSS has the solutions to help you plan, manage, and administer your IT infrastructure.

  • Application deployment and metering
  • Inventory audits of all equipment, from IT to non-IT equipment and fleets
  • Integrated report wizard to develop key business process and audit reports
  • Vulnerability and security management
  • System remote management
  • User-friendly help desk and Web-based service desk

BOSS Support Central™, our latest IT management tool, enables your IT staff to apply best practices and proactive management tools for delivering advanced Web-based service desk and asset management services to your organization.

Deploying software updates or new rollouts can take up precious time and resources. BOSS Support Central™ simplifies the task of deploying various software applications you use by enabling you to remotely deploy these applications within minutes to hundreds of computers across your entire network.

Reports? BOSS Support Central™ enables your IT operations to cost-effectively develop concise reports. We provide over 150 standard reports and include an integrated report wizard to create the specific reports you need for audits.

To find out more about our extensive and expandable IT operations business solution with a Web-based service desk, BOSS Support Central™ click here.

For mid-to large-size enterprise needs, DiagWin Enterprise™ provides the automated processes necessary for IT managers to deliver time-critical business priorities.  DiagWin Enterprise™ in combination with our integrated help desk, BOSSAssist™ for technicians, end-users and administrators significantly improves IT operational efficiency and business productivity.

To find out more about our integrated business management solution, DiagWin Enterprise™ click here.

To find out more about our help desk productivity solution, BOSSAssistclick here.


Testimonials

“The web interface helps people to keep track of their ticket status online and saves time on calling the help desk every time.

“The mission of BOSS is to provide solutions to customers and not just products.”

“We want to weed out the vendors who try to do business for their personal needs. BOSS worked with us as partners.”

“A lot of other AAA clubs use Track IT but we feel BOSSAssist does a better job.”


Partial List of our customers:

Government & Non-ProfitsGovernment & Non-Profits

We are faced with FISMA issues. We also need a Help Desk that will not break my IT Budget.

Education & LibrariesEducation

Our institution needs a Web-based service desk and asset management for IT and non-IT equipment!

HealthcareHealthcare

HIPAA compliance is important to us. We need to remotely deploy & manage our health care applications.

Financial ServicesFinancial Services

Risk analysis and risk management are crucial issues! We need reports for audits and compliance.

Most Industry IT SolutionsMost Industry IT Solutions

We need a Web-based service desk that supports ITIL and an IT tool for audit, compliance, and risk management reports.

Energy & UtilitiesEnergy & Utilities

We have significant assets and need to direct a proactive system for optimum efficiency of those assets.

Retail & WholesaleRetail & Wholesale

Our IT environment is challenging enough, we need a Service Desk that will grow with us but not break my IT Budget.

ManufacturingManufacturing

My IT Department is required to investigate and resolve issues for compliance, security, and audit mandates?

Professional ServicesProfessional Services

Our managers need to make informed decisions for change protocols and managing software deployments.