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Manufacturing

Our best practices and business processes require strong supporting technology to manage, control and monitor our capital investments.

We require strong supporting technology with an effective asset management strategy.


Let BOSS help with your asset and change management directives!



Your IT environments are becoming more complex.

You need a reliable IT service and business management application designed to grow with you for asset management, application deployment and change management.

BOSS has the solutions to help you plan, manage, and administer your IT infrastructure.

  • Application deployment and metering
  • Inventory audits of all equipment, from IT to non-IT equipment and fleets
  • Integrated report wizard to develop key compliance and audit reports
  • Vulnerability and security management
  • System remote management
  • User-friendly help desk and Web-based service desk

BOSS Support Central™, our latest IT management tool, enables your IT staff to apply best practices and proactive management tools for delivering advanced Web-based service desk and asset management services to your organization.

Deploying software updates or new rollouts can take up precious time and resources. BOSS Support Central™ simplifies the task of deploying various software applications you use by enabling you to remotely deploy these applications within minutes to hundreds of computers across your entire network.

Reports? BOSS Support Central™ enables your IT operations to cost-effectively develop concise reports. We provide over 150 standard reports and include an integrated report wizard to create the specific reports you need for audits.

To find out more about our extensive and expandable IT operations business solution with a Web-based service desk, BOSS Support Central™ click here.

To find out more about our integrated business management solution, DiagWin Enterprise™ click here.

To find out more about our help desk productivity solution, BOSSAssistclick here.


Testimonials

“The speed and ease of use of your unassisted remote software installation product was the key to our successful security deployment this year. We attribute our PC work order queues being at their lowest levels ever to the thorough security and fix level update process accomplished with DiagWin.”

“BOSS always strives to improve our accuracy and efficiency by offering suggestions on improving our throughput and data migration."

“BOSS's technical support has been excellent with all questions answered on first call."


Partial List of our customers:

Government & Non-ProfitsGovernment & Non-Profits

We are faced with FISMA issues. We also need a Help Desk that will not break my IT Budget.

Education & LibrariesEducation

Our institution needs a Web-based service desk and asset management for IT and non-IT equipment!

HealthcareHealthcare

HIPAA compliance is important to us. We need to remotely deploy & manage our health care applications.

Financial ServicesFinancial Services

Risk analysis and risk management are crucial issues! We need reports for audits and compliance.

Most Industry IT SolutionsMost Industry IT Solutions

We need a Web-based service desk that supports ITIL and an IT tool for audit, compliance, and risk management reports.

Energy & UtilitiesEnergy & Utilities

We have significant assets and need to direct a proactive system for optimum efficiency of those assets.

Retail & WholesaleRetail & Wholesale

Our IT environment is challenging enough, we need a Service Desk that will grow with us but not break my IT Budget.

ManufacturingManufacturing

My IT Department is required to investigate and resolve issues for compliance, security, and audit mandates?

Professional ServicesProfessional Services

Our managers need to make informed decisions for change protocols and managing software deployments.