Healthcare
BOSS serves medical systems, medical centers and hospitals with Web-based help desks, IT operation management tools and IT consulting.
Our facility has many health care applications that need to be managed, updated and remotely deployed. We need a reliable IT business management application for HIPAA* compliance, asset management and application deployment.
Let BOSS diagnose and prescribe a solution!
BOSS has the solutions to help you plan, manage, and administer your IT infrastructure.
- Application deployment and metering
- Inventory audits of all equipment, from IT to non-IT equipment and fleets
- Integrated report wizard to develop key compliance and audit reports
- Vulnerability and security management
- System remote management
- User-friendly help desk and Web-based service desk
With IT environments becoming more complex, you need an IT service management software designed to grow with you.
BOSS Support Central™, our latest IT management tool, enables your staff to apply best practices and proactive management tools for delivering advanced service desk and asset management services to your organization.
Deploying software updates or new rollouts can take up precious time and resources. BOSS Support Central™ simplifies the task of deploying various software applications used in the healthcare industry by enabling you to remotely deploy these applications within minutes to hundreds of computers across your entire network.
BOSS Support Central™ enables your IT operations to cost-effectively:
- Apply best practices and proactive management tools
- Provide an advanced Web-based Service Desk
- Deliver reliable deployments with automation and integrated tools
- Develop concise reports with our integrated report wizard
To find out more about our extensive and expandable IT operations business solution with a Web-based service desk, BOSS Support Central™ click here.
For mid-to large-size enterprise needs, DiagWin Enterprise™ provides the automated processes necessary for IT managers to deliver time-critical business priorities. DiagWin Enterprise™ in combination with our integrated help desk, BOSSAssist™ for technicians, end-users and administrators significantly improves IT operational efficiency and business productivity.
To find out more about our integrated business management solution, DiagWin Enterprise™ click here.
To find out more about our help desk productivity solution, BOSSAssist™ click here.
*For HIPAA:
BOSS products ensure the confidentiality, integrity, and availability of all electronic protected health information the covered entity creates, receives, maintains, or transmits. It also helps the organizations to protect against any reasonably anticipated threats or hazards to the security of such information.
We work with you for HIPAA compliance to provide documentation reports required by healthcare organizations on hospital policies and procedures and security-related issues as part of the HIPAA compliance.
Information Technology HIPAA regulatory reports
- Risk assessments around electronic protected health information (ePHI)
- Configuration management
- Physical and logical access to systems and data
- Incident reports
- Employee sanctions for policy violations
- Internet usage
- Patch management
- Wireless security
- Encryption of ePHI
- Logging of system activities
U.S. Department of Health and Human Services (HHS) Centers for Medicare and Medicaid Services (CMS)
Testimonials
"Our department is like a giant shoebox and the technology deployed in the divisions is like a bunch of marbles rolling around inside. We need to have inventory on demand and DiagWin gives that to us."
"The main thing DiagWin does for us is to help with security and risk management. One added advantage is better security for the network by easily identifying unauthorized software installations on end-user computers--things like tool bars, browser add-ons and other downloadable applications that sometimes invite viruses and other malicious code."
Partial List of our customers:
