Government
BOSS serves all levels of government IT from local cities to federal agencies with help desks, resource management tools and IT consulting.
Our IT operation is being challenged by a higher level of expectation from citizens, businesses, elected officials, and employees. My IT department is saddled with information systems that cannot provide the enterprise-wide view it needs to meet these challenges successfully.
Let BOSS help your IT with functional and cost-effective solutions!
Government agencies at all levels are expected to provide information and services more quickly and more cost-effectively than ever before.
At BOSS we provide just that. Cost-effective and simple IT service and business management applications you need, designed to grow with you for asset management, application deployment and FISMA compliance initiatives and directives.
BOSS has the solutions to help you plan, manage, and administer your IT infrastructure.
- Application deployment and metering
- Inventory audits of all equipment, from IT to non-IT equipment and fleets
- Integrated report wizard to develop key compliance and audit reports
- Vulnerability and security management
- System remote management
- User-friendly help desk and Web-based service desk
BOSS Support Central™, our latest IT management tool, enables your IT staff to apply best practices and proactive management tools for delivering advanced Web-based service desk and asset management services to your organization.
Deploying software updates or new rollouts can take up precious time and resources. BOSS Support Central™ simplifies the task of deploying various software applications you use by enabling you to remotely deploy these applications within minutes to hundreds of computers across your entire network.
Reports? BOSS Support Central™ enables your IT operations to cost-effectively develop concise reports. We provide over 150 standard reports and include an integrated report wizard to create the specific reports you need for audits.
To find out more about our extensive and expandable IT operations business solution with a Web-based service desk, BOSS Support Central™ click here.
For mid-to large-size enterprise needs, DiagWin Enterprise™ provides the automated processes necessary for IT managers to deliver time-critical business priorities. DiagWin Enterprise™ in combination with our integrated help desk, BOSSAssist™ for technicians, end-users and administrators significantly improves IT operational efficiency and business productivity. To find out more about our integrated business management solution, DiagWin Enterprise™ click here.
To find out more about our help desk productivity solution, BOSSAssist™ click here.
Testimonials
"Instead of doing a sales pitch, a group from the Georgia company came to Texas and quickly installed DiagWin in our Job Corps network environment. Within a matter of hours, DiagWin had collected the hardware and software inventory of every computer in the center. That was very impressive."
"We were really impressed by the simplicity of operations. Other systems we evaluated did not allow for the disparate layers that you can turn on and off. With the system installed on servers, each division can handle its own inventory in a simplistic way for local needs, but when we need information about the entire network, it will be available to us."
Finger print, criminal offense and other secure law enforcement applications and updates, including the latest operating system patches and registry updates, were quickly and easily deployed to hundreds of mobile users to ensure system compliance and security."
Partial List of our customers:
