FOR CLIENT SUPPORT
For more than a decade, BOSS has provided the highest level of dedicated customer service and support. BOSS is devoted to helping our customers overcome their challenges and achieve their objectives. Our customers call us first when they need help with any technology, because they know we will gladly lend a hand in times of IT crisis. Clients also know we will help them if they prefer a technical support team member to walk them through IT processes versus independent deployment, implementation, migration, or project management.
The BOSS product support team brings in-depth knowledge and real-world expertise with network system environments in a variety of industries. We can also put our product support team to work for you at your site to help with those IT problems that you have not had the resources for. Please review and discuss on-site support with your sales representative.
For assistance, please visit our Online Support, our Forums or contact us at 888.669.8946 or 678.684.1200.
STANDARD SOFTWARE MAINTENANCE
BOSS's standard software maintenance program provides unlimited access to our technical support team toll-free at 888.669.8946 or 678.684.1200 or through our Online Support and Forums. In addition, BOSS tailors its customer service program to meet a client's unique requirements including dedicated customer service contacts, priority response levels, and excellent technical assistance.
This service is complimentary for the first year of standard maintenance. The annual maintenance program includes free software updates and upgrades for BOSS products. Please discuss with your BOSS sales representative.