Contact Us 1-800-317-6639

BOSS Solutions

Your IT department has increased beyond basic inventory and problem tracking, now what?

DiagWin Enterprise

Your IT department has increased beyond basic inventory and problem tracking, DiagWin Enterprise will deliver the automated processes necessary for IT managers to deliver on time-critical business priorities. Built on the successful DiagWin platform, DiagWin Enterprise delivers an integrated service desk, BOSSAssist for technicians, end-users and administrators to significantly improve IT efficiency and business productivity.

DiagWin Enterprise is a comprehensive management tool for both IT assets and non-IT assets. For IT assets, an array of features enable you to gather and manage IT inventory from your network workstations with ease and control. In addition, this customizable software allows you to deploy software, upgrades, and OS patches, discover software license mismatches, remotely view and control network workstations and run any of the more than 100 predefined or individually tailored reports. And by using our automated help desk, BOSSAssist, you can quickly resolve issues facing your IT support team.
For all assets, you can record what the asset is, where it is located, make and model, serial numbers, and add notes as to the dates it was procured and disposed, the price (or lease terms), and print a bar code to identify it.

In addition to collecting inventory from your network and workstations, this customizable software allows you to manage both IT and non-IT asset inventory, while deploying software, upgrades and patches, discovering software license mismatches, remotely viewing and controlling network workstations and running any of more than 150 predefined reports. And by using BOSSAssistâ„¢ you can quickly resolve issues presented to your service desk.

Key Features

Benefits

Features

---

Access Control

Quickly assign rights and privileges for your IT staff through privilege templates. This saves time for large organizations.

Application Metering

Track how often applications are used on workstations. Pinpoint areas where more licenses are needed, as well as areas where you need fewer licenses.

Customizable Dashboard

Allows you to see reports at a glance, enabling knowledge of the overall status of your networks and systems. Collapsible toolbar options allow you to ping servers, look up name servers, trace routes and calculate subnets. You can also stream the latest security news into the toolbar.

Help Desk

Integrates fully with BOSSAssist, the new help desk tool from BOSS. Enables DiagWin Enterprise users to use one simple program for managing system assets as well as the help desk.

Intuitive Interface

Allows you to navigate quickly through functions using a familiar Microsoft^® Outlook^® oriented interface.

License Management

Matches the number of software copies on users' machines with the number of software licenses owned by your company, keeping you in compliance.

Maintenance Module

Purges task logs and backs up the DiagWin Enterprise database from within the application.

Microsoft® .Net Architecture

Offers a flexible platform for scalability; can be used for any size organization.

Package Deployment Wizard

Sets up unattended scripts for deployment of software, upgrades, and patches in just a few simple steps.

Patch Management

Reports on systems with the latest patches as well as on those that lack patches.

Remote Desktop

Allows you to take complete control of users' workstations through remote desktop capability.

Robust Report Designer

Provides more than 100 predefined reports that can be used or modified. In addition, the new report wizard allows you to create reports independently of outside reporting tools. Depending on the report type, it can be presented as a grid, pie chart, bar graph or line graph.

System Requirements / Operating Environment

---