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Business Oriented Software Solutions, Inc. (BOSS) showcases latest release at HDI 2008 from their DiagWin™ platform, DiagWin Support Central™

February 26, 2008 − Business Oriented Software Solutions Inc., is exhibiting at the HDI 2008 Annual Conference & Expo in booth number 838 from March 9-12, Gaylord Texan Resort, Dallas, Texas. At the event, BOSS will showcase its latest release of their business system management product designed for supporting and refining Service Strategy, Service Design, Service Operation, Continual Service Improvement and Service Transition, the main tenets of ITIL® v3.

DiagWin Support Central™ is the latest IT business system management solution from BOSS. Our heritage of solutions, founded on our successful DiagWin™ platform, help you manage your IT operations.

Visitors to BOSS's booth will learn more about the latest features of DiagWin Support Central™ which further establishes BOSS's strategy to provide IT departments a comprehensive solution for IT business and asset management with an integrated service desk. Latest functionality of DiagWin Support Central™ provides key features to help support an organization's ITIL® initiatives such as:
  • Customizable dashboard
  • Integrated service desk
  • Work flow for ticket escalation
  • Web-based portal for users and technicians
  • More than 150 reports created by our integrated report engine
  • Report Wizard, to customize reports for your specific use
  • Unattended application deployments
  • Asset inventory (including software and hardware)
  • Application metering
  • Software license management
With the launch of DiagWin Support Central™ BOSS has expanded on the functionality of the IT service desk environment with an integrated service desk that enables users of DiagWin Support Central™ to deploy one simple program for both managing system assets as well as the service desk environment, including a Web-based portal for users and technicians.
Government & Non-ProfitsGovernment & Non-Profits

We are faced with FISMA issues. We also need a Help Desk that will not break my IT Budget.

Education & LibrariesEducation

Our institution needs a Web-based service desk and asset management for IT and non-IT equipment!

HealthcareHealthcare

HIPAA compliance is important to us. We need to remotely deploy & manage our health care applications.

Financial ServicesFinancial Services

Risk analysis and risk management are crucial issues! We need reports for audits and compliance.

Most Industry IT SolutionsMost Industry IT Solutions

We need a Web-based service desk that supports ITIL and an IT tool for audit, compliance, and risk management reports.

Energy & UtilitiesEnergy & Utilities

We have significant assets and need to direct a proactive system for optimum efficiency of those assets.

Retail & WholesaleRetail & Wholesale

Our IT environment is challenging enough, we need a Service Desk that will grow with us but not break my IT Budget.

ManufacturingManufacturing

My IT Department is required to investigate and resolve issues for compliance, security, and audit mandates?

Professional ServicesProfessional Services

Our managers need to make informed decisions for change protocols and managing software deployments.