"The web interface helps people to keep track of their ticket status online and saves time on calling the help desk every time." "The mission of BOSS is to provide solutions to customers and not just products." "We want to weed out the vendors who try to do business for their personal needs. BOSS worked with us as partners." "A lot of other AAA clubs use Track IT but we feel BOSSAssist does a better job."
- Mark Daeth, Network Support Manager, AAACarolinas

"Managing enterprise connection to 100+ stores from a single console is saving us time and resource. Inventory management as a whole that includes Hardware & Software and Licenses management, Remote Control abilities helps maintain the store uptime and last but not the least having the whole integrated approach of a one stop shop - all Helpdesk features wrapped into one product is a great benefit to us".
- Alan Lessin, Helpdesk Manager, Hooters of America

"We chose Support Central due to the ease of use since it is right out of the box. Just some minor changes and you can start logging calls. The Management console helps us resolve most of our calls without having to go on site. The BOSS team responds to the needs quickly and efficiently and that is what we were looking for and it takes cares of their product and makes sure it is working right for your needs".
- Sean Jablonski, Technical Support Manager, Grady Health System

"Our department is like a giant shoebox and the technology deployed in the divisions is like a bunch of marbles rolling around inside. We need to have inventory on demand and DiagWin gives that to us." "We were really impressed by the simplicity of operations. Other systems we evaluated did not allow for the disparate layers that you can turn on and off. With the system installed on servers, each division can handle its own inventory in a simplistic way for local needs, but when we need information about the entire network, it will be available to us."
- Jonathan Canter, State of Florida