With IT environments becoming more complex and very critical for the day-to-day functioning, you need an IT Service Management Software designed to grow with you. It has to be flexible, easy to use and manage. With significant cost cutting, the growing pressure IT is to do more with less.
BOSS Support Central is a comprehensive IT Service Management software that address many aspects of the IT services in any organization. Support Central enables your staff to apply best practices and proactive management tools for delivering advanced Service Desk and Asset Management services to your organization. Support Central delivers the automation and integrated tools necessary to cost-effectively manage IT assets and deliver world class end-user support.
BOSS Support Central has the central management dashboard to provide different functions like Asset Inventory, remote control, create helpdesk tickets, view ticket history, deploy software application upgrade, and much more. These benefits are provided to you through the various components
BOSS Inventory,
BOSS Deployment,
BOSS Assist, and
BOSS Mobile.
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Boss Support Central - Screenshots
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Boss Support Central
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Management Dashboard offers various reporting like trend charts, pie charts, line graphs to track helpdesk efficiency and assists in service improvement initiatives. The report wizard allows you to create your own customized reports that meet your mission critical needs, beyond the included 150 reports.