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Transforming the ROI in IT Service Management

What's New

Are you are looking for help with an IT Service project? Turn to BOSS for your IT service needs. Our engineers provide help with infrastructure, maintenance, upgrades and more. Contact BOSS for information on Network Analysis, Microsoft Software and Windows Services, Windows XP to 7 migration projects, Best Practices Implementations, Asset Management, Helpdesk Service Ticketing, and Virtualization. Do IT right the first time.
Take control of your IT Environment. Do IT Like a BOSS!
Take control of your IT Environment. Do IT Like a BOSS!
BOSS is pleased to introduce the BOSS Password Reset Tool, a web based solution for managing and recovering user credentials. Save time on service calls by introducing the BOSS Password Reset Tool in your domain by letting your users reset their own password, without any intervention from your service team.
The BOSS Password Reset Tool is here!
The BOSS Password Reset Tool is here!
BOSS is pleased to announce the availability of BOSS EZRent, a powerful Web Portal and Mobile App based asset rental solution. BOSS EZRent provides a database repository to manage your Enterprise Tools and Equipment, and offers centralized access from a web portal or mobile device. Look up equipment, check in, check out, view rental history, upload images and more.
BOSS introduces innovative web based rental solution
BOSS introduces innovative web based rental solution
BOSS is conducting a two day workshop/training: "Deep Dive into BOSS Database, Dashboard, and Mobile Apps" on May 9 & 10, 2013 in Atlanta, GA.
BOSS Workshop on Database, Dashboard, and Mobile Apps
BOSS Workshop on Database, Dashboard, and Mobile Apps
Over the years, BOSS has developed expertise in Best Practices Implementation and is now helping customers with IT Service Management, Asset Lifecycle Management, and Software Asset management. Customers are taking advantage of these services and reaping significant benefits.
BOSS services now include Best Practices Implementation
BOSS services now include Best Practices Implementation
BOSS has developed a methodology to deploy Windows 7 images remotely. With the help of BOSS experts you can create base images, selectively deploy images and applications, back up and restore user settings, and create a standardized workstation environment. Do IT like a BOSS.
Windows 7 Deployment? BOSS can help.
Windows 7 Deployment? BOSS can help.
Customers are now using the BOSS Helpdesk Web Portal to handle tickets, facilities, and preventive maintenance tasks. Use BOSS Helpdesk to track open work orders, automatically schedule preventive maintenance tasks, and more.
BOSS Mobile App is now available for Android and iPhone
USE BOSS Support Central for
FACILITIES /PREVENTIVE MAINTENANCE
BOSS Mobile App is now available for Android and iPhone<br> USE BOSS Support Central for<br>FACILITIES /PREVENTIVE MAINTENANCE
BOSS Mobile brings IT Service Management to your finger tips. BOSS Mobile allows a technician to scan and track existing assets, as well as add new assets to the CMDB.
BOSS Mobile App is now available for download on the Google Play Store
& iPhone App Store
BOSS Mobile App is now available for download on the Google Play Store <br> & iPhone App Store
Asset Management just got easier with the availability of the Asset Management Web Portal. You can now view all asset information through your Web Browser or Support Central Manager.
WEB ASSET MANAGEMENT AVAILABLE NOW
WEB ASSET MANAGEMENT AVAILABLE NOW
BOSS has released mobile apps that bring Asset Life-Cycle Management and Helpdesk functionalities to your smartphone. BOSS Mobile enables you to authenticate, look up existing assets, add new assets to the CMDB, open work orders, close tickets, and more..
BOSS Mobile App is now in the Google Play Store and Apple Store.
BOSS MOBILE APPS FOR ASSET MANAGEMENT/HELPDESK/WORK ORDER TICKETING
BOSS MOBILE APPS FOR ASSET MANAGEMENT/HELPDESK/WORK ORDER TICKETING

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BOSS offers the most cost effective IT service management solution on the globe, serving hundreds of customers, across numerous verticals including State and Local Government, Financial Institutions, Healthcare Providers, and Education Systems. Our secure, on premise, scalable, integrated ITIL v3 based solution features our very own robust and powerful BOSS SUPPORT CENTRAL with integrated modules of BOSS INVENTORY, BOSS DEPLOYMENT, BOSS ASSIST (Help Desk) and BOSS MOBILE

Products & Services

BOSS Support Central

With IT environments becoming more complex and very critical for the day-to-day functioning, you need an IT Service Management Software designed to grow with you. It has to be flexible, easy to use and manage. With significant cost cutting, the growing pressure ITwith less...

BOSS Deployment

Efficiently distributing  software applications  across an organization can be tedious and  time-consuming and can be an interruption to user productivity. Travel costs are prohibitive and with security concerns, the smart way to take care of this is to deploy applications remotely with the click of a button...

BOSS Asset Management

"Quality software is so critical and very little attention has been given to the management of software assets"

BOSS Assist

BOSS Assist is a comprehensive help desk software/work order system that is aligned to the 'Best Practices' recommended by the ITIL v3 framework...

BOSS Mobile

BOSS Mobile solution enables the customers to authenticate, look up existing assets, and add new assets to CMDB. Major Smartphone devices (loaded with iOS, Android or Blackberry) with a scanner are supported by this module...